Frequently Asked Questions
No. Not for the time being.
Yes - Soon in special boxes for this service which shall be suitable for that option.
Our products are of incomparable quality. Each piece of chocolate is unique. Our chefs, experts in chocolate personally select the natural ingredients and the best cacaos to create the finest blend that you may taste.
LW Chocolatier offers two types of memberships or accounts. Click here to obtain more information on accounts.
Yes. Our shipping boxes are specially prepared to keep chocolate in perfect conditions even during the summer months.
No. You will receive an e-mail informing you about your shipment with a link to your invoice which you can check and/or print for your personal control.ce cocoa are: Indonesia, Brazil, Ecuador, the Dominican Republic and Malaysia.
LW Chocolatier guarantees you that it shall never sell, transfer, lease or transmit your personal information to any person under no circumstance. Please, check our Privacy Warranty for more information.
Safety is of utmost importance to LW Chocolatier. We offer a warranty based on an information encryption tool.
In general, orders received before 8.00 AM (Eastern time) are dispatched on the same day. Those received after 8.00 AM are dispatched on the next business day. However, you may choose the shipping day in your shopping cart.
It depends on the destination. We will inform you an approximate shipping time when you place an order. Please check our shipping and guarantee policy.
LW Chocolatier works with FEDEX for its shipments within the United States. If you wish to have your order shipped by another company please inform us and this will be done at an extra cost.
NO. You can buy the number of boxes you wish. Corporate orders must first be tried by our commercial department. Please read our sales policy.
There is an special link view discounts where you can find all the different discounts.
LW Chocolates will stay fresh tasting at room temperature for up to 2-3 weeks, as long as they are kept away from heat and humidity. Specifically, the temperature should not exceed 70 degrees (F) and the relative humidity should remain below 60%. Avoid direct sunlight.